QuickBooks Error 1328 C: Config. MsiPTXXX. Tmp. File Issue

QuickBooks Update Error Code 1328 is related to a temporary file error. It is important that the user fixes this issue as soon as possible because it also has to do with system setup concerns. When the user tries to update the QuickBooks Desktop application, this could be a problem. This is why, in this article, we will discuss the solutions to resolve this error and other troubleshooting tactics.

QuickBooks is a popular software and is used for accounting and bookkeeping. If they are seeking for online bookkeeping services, it has helped a lot of non-accounting customers understand and complete bookkeeping responsibilities. Users get to see and correct bank reconciliations, tax statements, balance sheets, and other important reports related to business and accounting. This means it offers a wide range of accounting solutions at reasonable prices that are easy to use.

What is QuickBooks Error 1328? 

Error 1328 in QuickBooks usually appears whenever any user tries to install or update this accounting software. Many users have encountered this error while they are trying to fix the QuickBooks Desktop software. You will know that you have encountered this error when the following window appears along with the error message.

What Are the Indications of QuickBooks update error 1328? 

You will face QuickBooks Error 1328 after a few indications that your computer system gives you. To know what are the indications that you come across before encountering this error.  

• You may notice that while you are upgrading QuickBooks, it will suddenly stop the process of upgradation. 
• QuickBooks Update Error 1328 can be seen frequently whenever you are trying to install the QuickBooks program, and you will see that the Window has crashed.
• The repair process of the accounting software will not be finished.
• The error message will appear on your screen and the process of uninstallation and installation of the software will be paused.
• The processing of the software will QuickBooks will react slowly.

How to Fix QuickBooks Update Error Code 1328? 

As of now, you all must be aware about the causes of Error 1328. When there are so many causes of one error, it is important to resolve the error based on the reason for the error. Here, you will find the solutions to fix QuickBooks update error code 1328 along with a step-by-step guide for each method.

Solution 1: Resolving Error With config.msi File

The first way of solving the error is with the help of config.msi file. Users can refer to the guide provided below.

• Step 1: The user must first navigate to Start, then select the Explore option, then click on This PC.
• Step 2: The user must first access the C Drive and use the top bar to choose the view choice. The user must select the option to Show Hidden Files.
• Step 3: Locate the config.msi file or folder, then rename it by appending the .old suffix.
• Step 4: Proceed to the application once more and conceal the protected files to see if the mistake has resurfaced.

If you are still unable to resolve the error, go ahead and refer to the solutions given below.

Solution 2: Registry Repair Tool

A registry repair tool can be used to fix the issues related to registry entries. Follow the steps below.

• Step 1: Use the Registry Repair Tool to fix the QuickBooks software related to registry entries that are damaged.
• Step 2: Using an antivirus program, eliminate all malware from the PC. Apart from this, you will also have to clear the junk files stored.
• Step 3: It is also necessary for the user to remove all outdated PC drivers.
• Step 4: Once you have successfully completed the cleaning process, you will have to use the Windows System File Check option.
• Step 5: Lastly, you are required to install the Windows updates that are much needed. After completing these steps you must look for the QuickBooks Error Code 1328 once more.

Error still not resolved? You must refer to the other solutions that are provided below.

Solution 3: Repair your QuickBooks Installation Process

• Step 1: It involves logging in through Windows and requesting administrator permissions.
• Step 2: Select the Programs & Features option from the Windows Control Panel tab that has now opened.
• Step 3: This will find the QuickBooks Product Heading section, let you select it, and then click any button to initiate the removal process.
• Step 4: You will have to select the Repair Option tab whenever the QuickBooks installer will appear on the screen, 
• Step 5: After running the program on your computer, apply the patch.

However, users must note that the patch will be applied only if they are lucky. If you’re still facing this error, we recommend either following the next solution or seeking technical assistance.

Solution 4: Re-install using a Clean Installation

Refer to the steps given below to reinstall QuickBooks software to resolve  QuickBooks Update Error Code 1328: 

• Step 1: Start by uninstalling the QuickBooks software.
• Step 2: Make sure the accounting software installation is done correctly after that.
• Step 3: You can choose from the options listed above to be able to complete this task.
• Step 4: The first method is to install QuickBooks straight from the installation CD drive.
• Step 5: Then, QuickBooks software can also be installed on a computer by downloading and installing the file.
• Step 6: Installing QuickBooks software straight from a CD is just too simple.

Now that the QuickBooks program is prepared to be downloaded or installed, users can do so with the aid of a handbook or by consulting an expert; the latter is the most expedient means of obtaining assistance quickly.

Solution 5: Repair the damaged windows registry with the registry repair tool

Users must be aware that any type of damage in the registry will end up resulting in the occurrence of QuickBooks Update Error 1328 i. Here, we will discuss in detail about the tool that will help the users in restoring the registry. 

We would highly recommend you to use “Restoro Tool” to restore the damaged registry file, and it will help you also if you need to restore Windows settings because restoring settings is a part of basic troubleshooting. In order to use a system that is error-free, you will have to use Restoro tool to scan your computer system and to know what all steps you can take to remove the error. 

NOTE: Users must note that the Restoro Tool is used only for reference purposes. This means you have all the rights to choose other tools for repairing the registry. A few examples of such tools are Iolo System Mechanic, Defencebyte, Outbyte PC Repair,  Advanced SystemCare, Wise Registry Cleaner, and Auslogics Registry Cleaner. 

Solution 6: Upgrade the Windows and Mac OS versions

Updating the Operating System in Windows and Macbooks is an important step that is used to rectify the QuickBooks Error Code 1328. Follow the guidelines given below.

For Windows Users

• Step 1: Press the Windows icon key on your keyboard, and then click on the Start option provided in the bottom left corner of the screen.
• Step 2: Either scroll down and search for Settings or search ‘Settings’ on the search bar. 
• Step 3: Now, you will have to click on the Update and Security section present at the bottom. 
• Step 4: Hit the Windows Update button.
• Step 5: Lastly, click on the ‘Check for Updates’ option. If there are any updates that are pending, go ahead and start downloading and installing it. 

For Mac Users

• Step 1: Go to the top left corner of your Macbook’s screen and click open the Apple Menu.
• Step 2: Now, you must navigate to the System Settings tab.
• Step 3: Select the General option from the sidebar.
• Step 4: Click on the Software Update.
• Step 5: Lastly, hit the Update button, if there are any updates pending. 

You may also read this: How to Fix QuickBooks Error 1311

Error 1328 – Error updating file C:\Config.Msi\PTXXX.tmp. 

Error 1328 must have appeared during the installation, update, uninstall, or repair process for QuickBooks Desktop. To fix this issue, use the options listed below. 

Solution 1: Reinstall QuickBooks

Here’s how you can reinstall QuickBooks to fix QuickBooks Update Error 1328

1st Method: Remove and then install QuickBooks Desktop again

In case there are any issues that a user may face while uninstalling QB, then it can be said that the main problem lies within your computer system. So, you can contact the customer support of Microsoft or any other IT specialists that can help you in fixing the issue. 

Step 1: Remove QuickBooks

• Click on the Windows icon key and then you must search for the Control Panel. After the search result pops up, click on Control Panel and open it.
• From the option of Program Uninstall and Programs and Features, pick any.
• Choose the QuickBooks Desktop version you wish to delete from the list of programs.
• Choose Remove, Uninstall/Change, and then Proceed. 
• If you don’t see this choice, sign out and sign back into Windows as an admin (or a user with admin access)

Step 2: Install QuickBooks Desktop again

• After finishing, launch QuickBooks Desktop. While you are installing QuickBooks, it automatically rename your old folders after installing the new ones. 
• Proceed to Method 2 if this doesn’t resolve your problem.

2nd Method: Manually uninstall QuickBooks and rename installation folders

• You will have to delete QuickBooks from your computer system once again.
• One you are done with this, you are required to open the Windows start menu and search for File Explorer. 
• Locate and open the folder containing your company files for QuickBooks. Usually, this is the folder for QuickBooks. Usually, it’s in one of the following commands:
• C:\Program Files\Intuit\QuickBooks (year)

• C:\ProgramData\Intuit\QuickBooks (year)
• 64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)
• C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)

• You will have to right-click the folder’s icon in order to Rename the folder.
• To the folder name, append the term “old”. When you reinstall QuickBooks, this stops it from opening.
• Install QuickBooks Desktop again.

If you attempt to rename the folder and receive an access error warning, you will have to follow the steps given below.

• Firstly, you must right-click the Windows Task Bar and choose the Task Manager tab.
• Now, click on the ‘Processes’ tab.
• To sort the list, select the heading for the Name column.
• You must note down the processes given here: 

QBDBMgrN.exe, QBDBMgr.exe, QBCFMonitorService.exe, and Qbw32.exe. 

• After you have selected each of the processes, click on the End Process button.
• If you receive a notification saying, “WARNING: Terminating a process can cause undesired results,” click on the Yes button.

Solution 2: Repair your QuickBooks Desktop for Windows

1st Method: Run Quick Fix My program

QuickBooks employs open background processes, which the Quick Fix will end. It will quickly fix your program.

• Open the QuickBooks Tool Hub, and choose the Program Issues option. 

• Now, you must click on the “Quick Fix my Program” option. 
• After you start the QuickBooks Desktop software, you are required to open the company data file.
• Go on to Method 2 if the error persists.

2nd Method:  Run the QuickBooks Install Diagnostic Tool

In case there is any sort of problem during the installation of QuickBooks, the software will not be able to function properly. However, in order to fix this installation error 1328, you will have to run the QuickBooks Install Diagnostic Tool.

• You must double click on the QuickBooks Tool Hub icon and then it will be opened. After that, click on the installation issues. 
• Choose the QuickBooks Install Diagnostic Tool option. Allow the tool to operate. Up to 20 minutes may pass.
• Once the utility has completed its work, restart your computer, launch QuickBooks Desktop, and then access your data file.
• Grab the newest version of QuickBooks and install it. This guarantees that you have the most recent security updates and patches.

Also, read this article: How to Fix QuickBooks Error 1334

Conclusion

Users who are facing QuickBooks Update Error Code 1328 can find it very frustrating. However, this error can be resolved easily. To fix this error 1328, you will have to use the Registry Repair tool, config.msi File, repair QuickBooks Installation, reinstall QuickBooks, ensure the damaged windows are repaired, Update your operating systems, incorporate QuickBooks Install Diagnostic tool, and many other solutions. You can refer to the article for a complete step-by-step guide to fix this error. 

If the error persists despite these efforts, consider seeking technical support for further assistance. Keeping your QuickBooks software in good working condition ensures smooth and error-free financial management.