QuickBooks Unexpected Error 5 (Call to Netsharegetin for Path)

When QuickBooks is installed to feed the programs up and run, some programs are installed in the background, which is installed automatically and start or stop when QuickBooks gets an error like error 5. Such errors in QuickBooks are because of the background files and processes that are automatically installed.

Netsharegetinfo-like errors get you to the information shared in the QuickBooks to keep the record of all the files corrupted or affected by such errors in error 5 and netsharegetinfo.
QuickBooks continuously checks before the tool must be gear started as these errors once resolved might keep a file or a folder up and running which produces further issues which stop QuickBooks from working sequentially.

Easy Migration of QuickBooks Enterprise to QuickBooks Online

QuickBooks Unexpected Error 5 (Call to Netsharegetin for Path)

  • The company file which QuickBooks is working on gets the error when the particular file location cannot be accessed.
  • All the permissions should be manually registered for resolving such errors like netsharegetinfo.
  • To maintain the functioning of QuickBooks error 5 must be manually removed by the background files and folders that are automatically installed.

Netsharegetinfo Error

  • In error 5 QuickBooks stop functioning in particular areas
  • The unexpected errors can be resolved by the diagnostic tool
  • In QuickBooks, these errors are taken care of by the process that keeps errors removed such as netsharegetinfo.

What are the reasons for the cause of QuickBooks Unexpected Error 5 (Call to Netsharegetin for Path)?

Here are the reasons that you must know for the cause of QuickBooks Unexpected Error 5 in Call to Netsharegetinfo for PATH.

Find your reason from the list given below:-

  • When you don’t shut down the computer in a proper manner
  • The operations of the system are not working properly
  • This error happens for location Path\\server\file.qbw
  • The entries in the Windows registry are not valid
  • In QuickBooks Enterprise solution, when this error happens- Contractor 16.0”:V26.0D R3 (M=1066, L=335,C=249, V=0 (0))

The local administrator has no rights to access the application as the database manager is the domain controller. This error happens because of a network connection error between the users and database files.

How to Import Excel Journal Entries into QuickBooks? [Solved]

The solutions to fix QuickBooks unexpected error 5 in the call to Netsharegetinfo

Many different solutions are here to resolve this error in your account. You have to choose any solution according to the reason for the error. The solutions are:-

Step One: Delete The User

  • To delete the user, you have to open the QuickBooks Desktop software 
  • In QuickBooks Desktop, open the Company tab
  • Then go and click on the Users option
  • After that, select the Setup Users and Roles option
  • You get a list of users on your screen
  • Select the user from the list
  • When you are done with it then provide the confirmation by clicking on the OK button.

Step Two: Recreate The User 

  • To recreate the user, open the QuickBooks Desktop application on your personal computer
  • Click on the Users and Roles option
  • Now, select the option Create a new username for the new user
  • After this, do create the new password for the user you are recreating
  • The new password is for the new user or the recreated user that you are doing
  • Again type the password for the confirmation
  • In the end, create the user’s roles and click on the OK button.

Step Three: Once you have been done with the above steps turning off user account control in windows.

The user just needs to perform the below steps:

  • Press the Windows + R key together to open the run window 
  • Then, you have to write the Control Panel and then hit the OK button
  • Now, you have to choose the user accounts and then click on the user account 
  • Moving forward with displayed guidelines until the user requires to make change the setting in the user account control
  • It should be noticed that if instructions prompted by user account control, then hit the click on the Yes for further processing
  • Then, you have to move forward the slider  
  • Now, you have to set the notify and click on the Ok button to turn the User account control off
  • You also have a choice to set notify and click on the Ok button 
  • Hit the Yes button, when it appears on your screen
  • The final step is to reboot your system

The user needs to continue to take action that causes the problem. However, Once the issue is fixed the user must be sure that turning on the user account control. As it requires turning on accountancy transactions to the process with QuickBooks Point of Sale.

  • First of all, you have to provide the file share’s full access 
  • Then go with the solution that is totally based on the operating system and the server of Windows of the system
  • Now follow the displayed steps 
  • It helps you in giving the access for file sharing for resolving the unexpected error 5 in the call to netsharegetinfo
  • After that, open the File Explorer
  • Search for the folder having the company file
  • Then right-click on the folder and from further options click on the Properties option
  • In the Properties window, go to the Sharing tab 
  • Click on the full or partial sharing that totally depends on your business requirements
  • Now click on the Apply button
  • Then click on the Ok button to save all the changes and close the window.
  • Firstly, download the QuickBooks File Doctor Tool if you won’t have it
  • Then install it in your system
  • After that, you have to follow the things that are mentioned below:-
    • The permissions of all the files and folders are managed at the level that is expected
    • The hosting in your system is configured properly
    • In the settings, the complete control of user permissions are provided
    • Now you have full access to the file that is in the QuickBooks. The file is the destination file.
  • Firstly, download the Reimage Repair Tool 
  • Save the file to the location where you remember it
  • After successful downloading, go to the saved file 
  • Right-click on the .exe file
  • Then select the option Run as administrator
  • When the UAC window prompts for confirmation of installation then click on the Yes  button
  • The installation starts and the installation wizard opens up
  • Follow all the shown instructions
    • When the installation completes properly, the tool opens up automatically
    • After that, you can see a Welcome screen of tool
    • Give permissions to the Reimage Repair Tool for the automatic scan
  • For starting the tool installation, click on the Install button 
  • Now the tool installs on your computer properly
  • Then it downloads the updates as per the requirement and for that the internet connection is must
  • For checking the status of the computer, the Reimage Repair Tool starts the automatic scan
  • When the scan is done you get to know about the areas in which your computer is facing issues or have problems
  • To repair it you have to click on the button named Start Repair
  • It takes time to fix all the problems and issues
  • After that when the issues are fixed your computer needs a restart
  • So restart it and then it is ready to use.

5. Solution Five: Updating The Quickbooks Point of Sale

Updating the QuickBooks Point of Sale is the best way to fix this error. This resolution can be done by settings up the automatic updates

  • The first thing you have to do sign in to the point of sale as an admin 
  • Then, open the Help menu and click on the Software update 
  • From the drop-menu preferences, you have to choose the updater 
  • After that, the user needs to choose the “General tab” option
  • Move towards the next step, the user needs to choose the automatic download updates
  • The next thing you have to choose the Notify me option to get all notifications related to the new updates when they are visible 
  • Hit the last click on the OK button and you are all done with this program 
  • At last, The QuickBooks run automatically, download, and then install the recent release when they appear on your screen.

Need Professional Help?

You may also like to read:


  1. What are the other reasons for unexpected error 5?

    The reasons that cause the error are mentioned below:-

    💠 The entries are invalid in the Windows registry
    💠 The shutdown of the system or application is not done properly
    💠 In the system, the malfunction of the operation
    💠 Get the unexpected error 5 in the call to netsharegetinfo for the path\\server\file.qbw in the QuickBooks account
    💠 Unexpected error happens in the Intuit QuickBooks Desktop Enterprise Solutions: Contractor 16.0”:V26.0D R3 (M=1066, L=335, C=249, V=0 (0))

  2. Why does this error happen?

    The local administrator is not allowed to access the application so if they try to access it then it causes the error displayed on their screen. It also happens when there is a network problem between the users and the database file of QuickBooks.

  3. What are the 2 methods that can be used to shut down the personal computer properly to avoid getting QuickBooks unexpected error 5 in a call to Netsharegetinfo for Path?

    The 2 methods to shut down the personal computer are mentioned below:-

    1. You can shut down the computer using the power button in the Start menu and then click on the Shutdown option

    2. Shutdown the system using shortcut keys Alt + F4 and select the option Shutdown and then click on the OK button



Toll Free: 800-961-4963 user