QuickBooks is one of the most widely used and frequently preferred accounting management application software across the globe, specifically for small & medium scale business. The application provides to all its users a plethora of services which include billing, invoicing, executing live transactions with configured bank accounts and so on.

With the wide range of services, there are a lot of technical issues and glitches as well which customers face on a day to day basis, which are mainly related to data issues, network problems, application crashing on start-up, transactions failing and so on. All these issues come under the purview of the customer support team of QuickBooks who make sure that all glitches are resolved in a prompt manner.

Now, amongst technical and functional issues, ‘unrecoverable issues’ are mostly caused when any of the transactions or operations abruptly stops or is interrupted due to any system specific issues. In most of such cases, the system prompts users to restart their QuickBooks application, or the application itself crashes and hangs up.

Causes behind the QuickBooks unrecoverable errors

  • Due to the network issue.
  • The QuickBooks component is corrupted.
  • Outage of power supply.
  • Problem with QuickBooks company file at a time of login(network blimps) .
  • Also data integrity issue with Company file.

QuickBooks Unrecoverable Error 2014

The 2014 version of QuickBooks often threw a QuickBooks unrecoverable error message to users specifically when the users tried to open, close or switch a file. This error was known to Intuit as well, and was reported in the support forums to be catered to by the technical support team of QuickBooks.

The main cause of QuickBooks unrecoverable error was due to the users closing all the QuickBooks files at once. A frequent use case for the same was when users browsed to the ‘File’ option, and then selected the ‘Close Company’ or ‘Log off’ option. The ‘unrecoverable error’ message pops up, and the application shuts down.

In order to cater to this issue, users need to launch QuickBooks, and then sign in to the company file for which the error was thrown. Post this, user needs to close each of the company file (in the form of active windows) one at a time, and not all at once. This would mostly solve the purpose.

QuickBooks Unrecoverable Error 2016

The QuickBooks unrecoverable error can at times be extremely challenging to be deciphered and debugged, and the error does not clearly mention the source of the issue. There can be a plethora of issues which can point to this ‘unrecoverable error’ which includes network related issues (specifically in case of distributed computing), data base connectivity errors, port related issues, third party connecting software problems and many more.

Other than that, QuickBooks unrecoverable error can also be thrown when there is any issue with the installation of the .NET framework as QuickBooks refer to the .NET framework to execute the transactions. Users in such cases need to uninstall .NET from their system, delete all the files related to the .NET installation, and then install the latest version of the framework.

A possible way to fix such issues in the 2016 version is to cross check the machine configuration file which is created during the installation process. At times, certain irrelevant entries get added to the file, causing the system to crash and throw unexpected error messages.

QuickBooks Unrecoverable Error on Start-up

The ‘QuickBooks unrecoverable error’ thrown during starting the QuickBooks application mostly spawns up when either the application or the system went through an upgrade. Many users have observed that once they upgrade their Intuit software, they find it extremely difficult to open their QuickBooks company files, thereby throwing the QuickBooks unrecoverable error.

In order to better cater to this issue, Intuit has released a patch which has been delivered to users. An easy fix to this issue is to open the QuickBooks application by pressing the ‘ctrl’ key. This would not open any company file by default. Post this, the user needs to go to the ‘help’ option and upgrade the QuickBooks application.
Once the application is upgraded, users can close the QuickBooks app, and then restart it normally. The ‘unrecoverable error’ would be resolved.

QuickBooks Unrecoverable Error when Saving Files

The source of the ‘unrecoverable error’ is almost the same in case of ‘saving the QuickBooks as PDF’ as it is while printing. Users need to follow the same approach to configure the Windows XPS writer, and install the related files again before trying to save their QuickBooks data.

In all of these cases, users have round the clock access to the technical support team of QuickBooks who not only ensures that the error is trouble shot promptly but also the customers are made aware of the best practices on how to leverage the QuickBooks application.

How to resolve QuickBooks Unrecoverable Error

Multiple steps have to be followed by the user to properly resolve QuickBooks unrecoverable error for QuickBooks 2014, QuickBooks 2016, error on start-up and error when saving files. Further, you must troubleshoot the error by checking for various bugs. This will help you in ascertaining the main cause of the error. Also, before proceeding with these steps, update your QuickBooks accounting software and create a backup of the company file.

QuickBooks unrecoverable error for QuickBooks 2014, QuickBooks 2016

Follow the steps given below to resolve QuickBooks unrecoverable error for QuickBooks 2014, QuickBooks 2016, error on start-up and error when saving files :

  • Check the for number of users affected from this error
    • Check for error by logging in into different user accounts
    • All the user account in which the error pops up need to be recreated. Open the Company menu
    • Click on ‘Set up Users and Passwords’
    • Select Set Up Users
    • Click On Add Users
    • Enter a different username for the user that you are recreating
    • Click on Next and Hit finish
  • Close all company files
    • Hold the CTRL key when you open QB
    • Close all the company files
    • Select the company that you want to optn. Click On Open
    • Enter credentials for logging in
    • Click ok
  • Create a sample file and test if the error arises for this new sample file as well.
    • Restart QB while pressing CTRL.
    • No Company Open window will pop up.
    • Select Open a sample file.
    • Check weather the error is arising in this new sample company file.
  • Go to the folder in which QuickBooks is installed. In the base directory you can find reboot.bat. Open the file and type Y and hit enter. QB will be registered again.
  • Repair QuickBooks.
    • Use QuickBooks Install Diagnostic tool or go to control panel.
    • Select program and features.
    • Click on QuickBooks and Hit Repair. Wait for the wizard to complete the repair process.
Note: If in the first step you found that the error was occurring due to the administrator account then you need to download and install QuickBooks File Doctor and Diagnostic tool in order to fix the error. The setup and program will guide you through the whole process of resolving this error.

You can also create a new windows user in order to test the software for errors. This can be done by logging in into an administrator account. After that, go to Control Panel> Users> Create a new User. Enter name of the user and give it administrative privileges for testing purposes. Log into this new user and open QB. Check if the arises or not. If the error still persists then feel free to contact our certified QB experts.

QuickBooks Unrecoverable Error when Printing

‘Unrecoverable errors’ are also caused due to printing issues or when users tend to save their QuickBooks to PDF format. In fact, users cannot even open the printer settings to check if there are any issues on that front. This error also pops up generally after an application upgrade.

Users in such cases need to remove the printer from their control panel, and then re-configure the same. This includes installation of the driver application, add the printer, make the necessary settings & configurations. This should solve the printer related issues.

How to fix QuickBooks Unrecoverable Error when printing

QuickBooks unrecoverable error can arise due to multiple reasons. Usually this error occurs due to an unupdated QB software. You can simply update the software in order to fix the problem. After updating the software, update the print device as well. Download files for both can be easily found on the internet.

Need Professional Help?

If you get stuck anywhere in the process, feel free to get in touch with SMBAccountants Team, Which is available 24/7.


  1. What QuickBooks’ unrecoverable error defines?

    QuickBooks’ unrecoverable error defines as random errors which usually happen due to improper installation or data damage in QuickBooks. It also appears while repairing the system issues.

  2. How do I update my QuickBooks to fix all QB unrecoverable errors?

    From your QuickBooks home, open the “Help menu” and then choose the “Update QuickBooks” option. Hit the “Update Now” button. Choose the updates you want to download and then open the “Get Updates” menu. After this, close and restart the QuickBooks software, and a window will pop-up on your screen if you wish to install the update now or later as per your according.

  3. What is the common way to resolve the QuickBooks unrecoverable error?

    Firstly, press the ALT while hitting the double-click on the QuickBooks application icon. After a while, guidelines will update on your screen for the new user update. After this, release the ALT key and then write in your password. Once the application launches hit the OK button and release the ALT key and you are all done with this program.

Further Reading