"The file exists" error message is seen when users download a payroll update, open a form or make payments.
You may stand up to QuickBooks errors if the record exists while dealing with various accounting highlights like paying planned liabilities, opening a state/government structure, and downloading finance updates. You will see the error message on the screen saying "The file you indicated can't be opened. Ensure that it's anything but at present being utilized by another program or a read-just record." Also, you may get the error message saying, "The Windows error was that the document exists."
The error QuickBooks the Windows error was the document exists may seem due to different reasons. Before coming to the arrangements, you need to know the explanations behind the error.
What is the reason behind QuickBooks Windows Error The File Exists?
Here are the explanations behind the QuickBooks error the document exists:
- Windows User Account Control is meddling with QuickBooks.
- QuickBooks clients don't have accreditations to get to Windows.
- The web association is performing gradually on your framework.
- Improper web and Firewall security settings on your PC.
- The QuickBooks desktop application is obsolete.
- An error message is apparent while installing QuickBooks. Jobs
Solution One: QuickBooks Windows Error "The File Exists"
The error occurs when a file is read incorrectly. To fix the problem, these steps must be taken:
- First, choose OK for the error message.
- If the error recurs, users must choose OK as long as the update isn’t complete.
- Once done, close QuickBooks and reopen it.
- Next, users must ensure that QuickBooks is up to date.
- After updating, the computer must be restarted, and users must use QuickBooks as administrator.
If the error persists, users must take the steps mentioned below.
1. Windows 7, 8 and 10
- First, open ‘User Account Control Settings’. To do so, go to the ‘Control Panel’.
- In Windows 7, press the Windows button and then ‘Control Panel’
- In Windows 8, type ‘Control Panel’ in the ‘Start’ menu and then click the Control Panel app to open it.
- In Windows 10, choose the ‘Search’ icon in the taskbar and type in ‘Control Panel’. And then click on the ‘Control Panel’ app.
- Next, type ‘UAC’ in the search box and choose ‘Change User Account Control’ settings.
- Then, complete one of these tasks:
- Turn UAC off - Select ‘Never notify’ in the slider and then OK. Provide a password or confirmation, if prompted, and restart the computer to apply the changes.
- Turn UAC on - Using the slider, select when you want a notification and then choose OK. Provide a password or confirmation, if prompted.
Further Steps:
1. Configuring the firewall
Errors might occur if the system firewall blocks QuickBooks programs or files from accessing the internet. The issue can be resolved by updating to the latest release of the firewall or manually configuring the firewall.
2. Running Reboot.bat
- First QuickBooks Desktop must be closed and then the folder containing the reboot.bat file opened.
- To do this, users must right-click on the QuickBooks desktop icon and select Properties
- Open file location.
- Then, users must right-click on the reboot.bat file and select ‘Run as Administrator’.
Note: The reboot.bat file ‘must’ be run by the Windows Administrator. Based on the ‘Windows Folder Options Settings’, the file may appear as reboot.bat or just reboot.
- This window must not be manually closed, as it will close once the reboot.bat file utility has run.
If this doesn’t fix the problem, the computer must be restarted.
3. Reinstalling QuickBooks with a clean install
Before reinstalling, users must have the QuickBooks Desktop download file or the installation CD and license numbers at hand.
- Uninstalling QuickBooks
- First, select Windows+R to open the ‘Run’ command. Then type ‘Control Panel’ and select OK.
- Next, select ‘Programs and Features. Select ‘Uninstall a Program’ if the ‘Control Panel’ is in the ‘Category View’.
- Then, choose QuickBooks from the programs list and select ‘Uninstall/Change’. Now, follow the directions as prompted.
Note: If an error occurs while uninstalling QuickBooks, users must contact IT experts or Microsoft, as the Windows operating system might be corrupted.
4. Renaming the installation folders
Users can rename the folders using the QuickBooks Clean Install Tool or rename the installation folders manually.
- If an error occurs while renaming, users must right-click on the ‘Windows Task Bar’ and choose ‘Task Manager’. Then, below the ‘Processes’ tab, select the ‘Image Name’ column to arrange the processes in an alphabetical order.
- Next choose QBDBMgrN.exe, QBDBMgr.exe, QBCFMonitorService.exe, Qbw32.exe, and select ‘End Process’.
- Finally select ‘Yes’ when this message appears: ‘WARNING: Terminating a process can cause undesired results including loss of data and system instability…’
5. Reinstalling QuickBooks
- Now, download and reinstall QuickBooks.
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