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Why Sage ERP X3 Live Chat is your Helpdesk?

Live Chat feature accords you with the benefit of connecting with our proficient Customer Services team through instant messaging from our website. Our in-house Sage experts are available round the clock to provide feasible solutions for your queries. The live chat option is located within the footer of the website. All you have to do is leave your queries there and our customer support live chat representative will get in touch with you along with needed answers.
If you are a customer of Sage ERP X3, you can connect live chat support through:

  • Go to the
  • From the list provided pick the topic related to your query along with the closest resemblance to your issue. Selected details are provided to resolve your issue swiftly.
  • In case the issue still persists despite trying the information provided, then click on next.
  • Click on your preferred contact method.
  • You will be provided with an option to request customer support Live Chat . Click Text chat support.

A live chat representative will ask you to describe your problem, and do their best to talk you through possible solutions. A live chat representative will ask you to describe your problem, and do their best to talk you through possible solutions.
What is Sage ERP X3?
Sage ERP X3 is a one of its kind ERP accounting software that performs more than just financial activities by looking after the needs of manufacturing and supply industry as well. It provides you with an added benefit of speeding up manufacturing processes ensuring consistency and accuracy in both quality and quantity of the product. Distribution operations are also speeded up with this software in hand as you can take advantage of:

  • Real-time visibility where supply chain is concerned.
  • Keep time to time track on your inventory and warehousing functions.
  • Expedite response time of your esteemed customers.
  • Real-time information as to what customers think about your product.

Why we are here?
Since Sage ERP X3 tackles all your financial needs, it is a complex task to install, update and keep the software upgraded at all times. This is why our in-house experts are available online 24*7, to accord you with prompt chat support. All you are required to do is just type-in your query and we will handle the rest. With our Sage ERP X3 customer support live chat you can get rid of any small or complex errors.

Sage ERP X3 Basic Error Guide.

Sage ERP X3 – Index Incorrect Error – ‘ITPPCU (99): Index Incorrect’
In certain circumstances while trying to access Sage ERP X3 an error pops up with the message ‘ITPPCU (99): Index Incorrect’. This problem generally occurs in the scenarios related to grid of items that are displayed. The main supplier grid is referred as Block set of the table along with a number of columns fixed. An example of this error is when a particular product has more than 99 suppliers related to it. To resolve this issue there two main resolutions as listed below:
Resolution 1 – Blocking Table without using an Activity Code
To resolve the problem of Index incorrect Error, set a higher number for the variable of Line. Ensure that the value set will cover up most of the lines for the particular data product. Now set an Activity Code to secure the change. Save and re-check the accuracy in the screen. The error on the Sage ERP X3 screen should no longer be persistent.
Resolution 2 – Blocking Table while using an Activity Code
In some scenarios, an activity code is employed in order to define most number of lines available in the table. For example in some screens, Activity Code ‘SOH’ is employed for defining table, in place of hard coded digits for lines for the table. The number of lines related with the SOH activity code is given number like 200. If more than 200 lines can be considered under the sales order, the value should automatically be changed to the Activity Code set.
Sometimes there are certain issues which cannot be resolved even through above resolutions and methods. You can come with your problems through the live chat option accorded on the footer. 
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