What is Sage 50 Login Error & How to Fix It?

Sage 50 Login Error User name or password not working

Sage Accounting software is developed and distributed by Sage Group plc. It is world’s third largest supplier of resource planning software. Sage software provides real-time information along with various specialized tools and resources which will help in growth of small and medium business. It is user-friendly software which make accounting and invoicing simple for small industries.

There are certain occasions when a user might come across some common Sage Error like “Sage Login Error”. To resolve this error, a user can follow the solution mentioned in this article.

Error: Sage 50 Login Error

Sage Login Error occurs when a user is trying to log in into their Sage account. It occurs in various Sage software such as Sage CRM, Sage 50, etc. It is a one of the common Sage 50 errors like Sage 50 Server Busy error and Sage 50 Cannot be started. These errors occur when a user is starting Sage 50 software. When a user encounters this error, they will receive the following message:

“Error: User name and/or password not working”

Causes for Sage 50 Login Error

  • Password reset
  • User Name or password is not functioning.
  • Username or password id incorrect.
  • Forgot login, etc.

Solution of Sage 50 Login Error

To resolve the Sage 50 Login error, You need to follow mentioned below steps accordingly:

Total Time: 15 minutes

  1. Step One

    Make sure that you remember correct password and username or user ID.

  2. Step Two

    Log into your system as administrator.

  3. Step Three

    Reset user’s password in your system.

  4. Step Four

    Look for correct company.

  5. Step Five

    Open programs in your system.

  6. Step Six

    Select “Browse” option to locate all your companies.

  7. Step Seven

    From all companies select the correct company.

  8. Step Eight

    Verify that you have entered correct credentials while login to the company.

  9. Step Nine

    Check whether user is licensed or not.

  10. Step Ten

    As you have log in to the company as a user who has administrator rights.

  11. Step Eleven

    Select “Maintain” > click on “Users” > select “Set Up Security” option.

  12. Step Twelve

    Beside the User’s name there is a License box.

  13. Step Thirteen

    Click on “OK”.

  14. Step Fourteen

    Now user will have to Log in to the company with Administrator rights on the user’s computer.

  15. Step Fifteen

    Verify that user is still licensed and you can still showing.

  16. Step Sixteen

    User will have to verify that the user can now login with their user name.

  17. Step Eighteen

    Restore backup of all your documents before making any conversation.

Need Professional Help?

Sage is easy to user accounting software but on certain instances, users can come across some Sage common errors. In that situation, they try to rectify those errors or contact the Sage customer support for assistance. Sometimes, a user is unable to contact Sage customer support. In that situation, users can also contact other sage consultants such as smbaccountants.com. There toll free customer support phone number is Chat now. You can call them anytime as they are available 24*7.


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