T4 Summary report in QuickBooks

Unfortunately you can only view reports for current and previous year in QuickBooks.

Here is one of the customer who face a problem viewing previous year T4 summary:

In my Quickbooks I am only able to view a T4 Summary report for 2015 & 2016.  This makes no sense as I have ones from previous years that I should be able to view.
“I spoke with multiple Quickbooks customer support staff and a manager (who informed me that he knew nothing about Quickbooks, he was just a manager and I would have to speak to support about my issue).  These calls took up hours of my time and the issues was never resolved.  I was told that I do not have the option to view T4 Summary reports prior to 2015 and they could not help me.”

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