Unable to Restore QuickBooks backup file

Unable to Restore QuickBooks

QuickBooks accounting software offers fast and simple backups to ensure the protection of your data in the event of a hard drive crash, system failure, and theft or computer damage. It is quite uncommon still the users may experience a “failed to restore backup” message, indicating that something is wrong. If you want permanent solutions of this problem, switch to QuickBooks Cloud Hosting.

Reasons behind the Occurrence of the Error

  • Company file name contains special characters
  • Backup was restored above an existing company file
  • Backup was restored from a USB flash drive or pen drive to a network drive
  • Backup was produced in QuickBooks 2010 but you are restoring it in QuickBooks 2009
  • The main company file is damaged

How to Fix the Error Unable to Restore?

Below are some solutions recommended by Intuit to fix this error:
 Solution 1: Delete special characters (/ \ < >! $) from the file name for company file

  • Rename the file name
  • Choose Rename clicking on rename file
  • Enter a new file name without any special character

Solution 2: Avoid overwriting an existing file when you restore your backup

  • When choose to restore QuickBooks asks the location to store your file. Choose your preferable location and save it
  • If you receive the message that the name already exists and would like to overwrite the file?
  • Click No

Modify the name of the file from the existing file.
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